Privacy Policy

Last updated: November 6, 2026

1. Information We Collect

When you create an account or purchase a course, we collect personal information including your name, email address, and payment details. We also collect usage data such as course progress, quiz scores, and login activity to improve your learning experience.

2. How We Use Your Information

  • To provide, maintain, and improve our course platform and services
  • To process transactions and send related information, including purchase confirmations and invoices
  • To send you technical notices, updates, security alerts, and administrative messages
  • To track your course progress and issue certificates of completion
  • To respond to your comments, questions, and customer service requests

3. Payment Processing

All payment transactions are processed through secure third-party payment processors. We do not store your full credit card number, expiration date, or CVV on our servers. Payment processors are PCI-DSS compliant and adhere to industry security standards.

4. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You may disable cookies in your browser settings, but doing so may limit functionality of the platform.

6. Third-Party Services

We may use third-party services for analytics, payment processing, email communication, and hosting. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@elevaterockwall.com. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of the platform after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at info@elevaterockwall.com.